Blue Pacific PROPERTY
Our Process
Property Management Overview
your trusted partner
Blue Pacific Property is your trusted partner in property management, dedicated to caring for your property and maximizing returns. As a boutique Property Management Company, we combine robust systems with the flexibility to meet your unique needs. Our top priority is providing you with peace of mind by meticulously managing your investment.
Our seamless process starts with thorough preparation to comply with all NSW legislative requirements. We attract and secure ideal tenants through strategic advertising and rigorous screening. We manage the leasing process professionally, including any special conditions, bond lodgement and ensure all legal requirements are met. We provide the new tenants with all the necessary information to ensure a smooth transition. Regular inspections and prompt maintenance keep your property in pristine condition.
We value respectful and informative communication with tenants, fostering positive relationships and addressing any concerns promptly and therefore our tenants understand their responsibilities. If disputes arise, we handle them swiftly and effectively, with support from NSW Fair Trading and the NSW Civil and Administrative Tribunal (NCAT) if needed.
Our in-depth market research ensures competitive rents, leading to quick leasing and maximum returns. At Blue Pacific Property, our commitment to continuous training keeps us at the forefront of industry advancements. With our exceptional operational processes and unwavering dedication to excellence, you can trust us to manage your investment with the utmost care and professionalism.
Our Property Management Process
Brief Overview
- Evaluate the property and advise you of any improvements which will maximise the immediate and long term return on your investment.
- Determine the appropriate rent for your investment property and your area to ensure your property is rented quickly and at a rate which maximises your overall return.
- Advertise your property with appropriate dialogue to attract the best tenants, using sign board advertising at the property, numerous online advertising web sites including Real Estate.com.au and Blue Pacific Property website.
- Contact all prospective tenants on the Blue Pacific Property database.
- Prospective tenants are shown through your property. Our staff will use this time to get to know any prospective tenants and their expectations as a tenant and also give them an understanding of what we require from them as their manager.
- All references and information is checked including previous rental history and employment history. We also make a tenant database check (TICA) and with your approval we make a selection of the best applicant.
- Negotiate and prepare the Tenancy Agreement, including any special conditions.
- Supply required statutory documentation and inform the new tenants of their rights and obligations under the leasing agreement.
- Initial rent and bond lodgement.
- Inspect premises and prepare Ingoing Condition Report.
- Inform tenants of their obligations under the Residential Tenancies Act 2010 and the Residential Tenancies Regulation 2010.
- Manage collection of rent and manage any arrears with strict adherence to the Residential Tenancies Act 2010 to ensure arrears are addressed at the soonest possible time.
- Through comprehensive routine inspection (three monthly then six monthly thereafter) ensure the property is well maintained and is safe and secure and provide a comprehensive report to the landlord.
- Arrange for the various maintenance requirements as required checking all contractor insurances and licenses are current.
- Maintain all financial records as required and report and transfer net rental income to the landlord within 24 hours of receipt
- Review and negotiate rent reviews and tenancy renewals as required.
- Completion of the outgoing inspection report.
- Manage the termination process ensuring the tenant has completed all their requirements under the terms of the lease, attend to the release of the bond adjusting for any outstanding expenses or pursuing any dispute through NSW Fair Trading or NSW Civil and Administrative Tribunal (NCAT): Apply for orders if required.
- Maintaining open communication at all times with the landlord, tenant and third parties to ensure a highly organised and efficient property management process.
- Compliance with health and safety